Tag Archives: Rudolf Galan

Have you received Junk Faxes from Crystal Training?

August 2017

To report junk faxes from Crystal Training — or more importantly — to provide information about the company and those who operate it, please contact the U.S. Government Agency known as the Federal Communications Commission, or FCC.

You have three options for asking for the FCC’s help in putting a stop to Crystal Training’s junk faxes:

  • File a complaint online
  • By phone: 1-888-CALL-FCC (1-888-225-5322); TTY: 1-888-TELL-FCC (1-888-835-5322); ASL: 1-844-432-2275
  • By mail (please include your name, address, contact information and as much detail about your complaint as possible):

Federal Communications Commission
Consumer and Governmental Affairs Bureau
Consumer Inquiries and Complaints Division
445 12th Street, S.W.
Washington, DC 20554

Another U.S. Government Agency with jurisdiction over junk faxes, robocalls, and violations of the Telephone Consumer Protection Act is the Federal Trade Commission. (FTC). The FTC provides an easy process for making complaints via their website.

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July 2017

Someone from Crystal Training really wanted this site to remove references to another company with a very similar name, going so far as claiming to be a D/B/A of a real Florida business by a different name, and represented by a real Florida attorney.

Part of the email thread is below (from “Justin Lee” – “justin@crystaltrainingsource.com”)

“We absolutely train Nationwide and Canada since they are within reach.

I would respectfully request that you remove our site www.CrystalTrainingSource.com  and simply indicate that Crystal Training from Canada and Crystal Training Source from Jacksonville, Florida are in fact not affiliated.”

It turns out that Florida attorney has never heard of Justin Lee.

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2016

DEAR CRYSTAL TRAINING:

  • PLEASE STOP SENDING JUNK FAXES TO AMERICAN BUSINESSES!! 
  • SENDING UNSOLICITED FAXES VIOLATES UNITED STATES LAW
  • TONER AND PAPER COST MONEY

A consumer recently complained about receiving a junk fax from Crystal Training (pdf here). The Crystal Training fax from (307) 200-3919 said:

FAX

Crystal Training
2981 Ford St. Ext., Unit #333 Ogdensburg, NY 13669
Phone: 1-800-535-8176 Fax: 1-800-455-7012

Dear Owner/Manager,

We would like to take a moment of your valuable time to tell you about our upcoming QuickBooks, Sage 50 (formerly Peachtree Accounting) and Excel training in your area. Our company provides training classes in many cities coast-to-coast.

The classes run from 9:00 am to 4:30 pm, with 30 minute lunch break.  Every student is provided with a notebook computer for use during the class.  Registration cost for any single class is $259 or save 10% with any two or more classes at $229 each. We accept Visa, MasterCard, and Paypal.

Boston: Embassy Suites Boston, 207 Porter Street, Boston MA

For full details, including course topic outlines, please visit our website, at http://www.crystal-training.net or call us at 1-800-535-8176.

Best regards,

Crystal Training
Phone: 1-800-535-8176 Fax: 1-800-455-7012
Live operators: Monday – Friday from 8AM EST to 7PM EST/5AM PST to 4PM PST
web: http://www.crystal-training.net  Email: Info@crystal-training.net

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Who is really behind these faxes?

The address given on the Crystal Training faxes in New York is a “mail drop”;  2981 Ford St. Ext. Ogdensburg NY 13669 is a UPS store (See http://ogdensburg-ny-2946.theupsstorelocal.com/) and “Suite #3333” is just a mail box within that UPS store.

Zoominfo.com reports the following information as of 8/8/16 at http://www.zoominfo.com/p/Rudolf-Galan/1752047586

Rudolf Galan
Manager and Co-owner
Crystal Training
85033-1250 Main Street
Stittsville, Ontario k2s 1×6
HQ Phone: (800) 535-8176

Linkedin reports the following information as of 8/8/16 at https://ca.linkedin.com/in/rudolf-galan-a3240017

Rudolf Galan
Manager at Crystal Training
Ottawa, Canada Area
Manager
Crystal Consulting
August 2010 – Present (6 years 1 month)

WHOIS results on the crystal-training.net domain name offers few clues:

Domain Name: CRYSTAL-TRAINING.NET
Registrar: REBEL.CA CORP.
Sponsoring Registrar IANA ID: 735
Whois Server: whois.domainsatcost.ca
Referral URL: http://www.DomainsAtCost.ca
Name Server: CARL.NS.CLOUDFLARE.COM
Name Server: GAIL.NS.CLOUDFLARE.COM
Updated Date: 25-may-2016
Creation Date: 25-may-2013
Expiration Date: 25-may-2017

 

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